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LK Group

Hello, how can we help?

Below you´ll find answers to the questions we get asked the most. 
If you are unable to find the answer to your question, please email us at faq@lkarmatur.se and we promise to get back to you as soon as possible. You can also always contact our customer support.

Do you have an order question?

If you want to e-mail your order question you should send it to info@lkarmatur.se If you would rather call us, you can do so on phone: +46 42 16 92 76.

Do you have this article in stock?

Please contact Customer Services for a delivery date.

Do you sell directly to consumers?

No, unfortunately we are unable to do so. Please speak to your local installer.

Do you sell directly to installers?

No, we don’t: please contact a wholesaler to purchase LK Armatur products.

How do I contact your customer service?

You can find all of our important contact details on our website under Support/Service.

How much does this article cost?

Contact your local reseller for price and delivery information.

If I have misplaced my product manual, how can I get hold of a new one?

You can download an instruction from our website. Search for the correct product page and click on Downloads. If a download is missing, please contact Customer Support at kunsupport@lkarmatur.se

What are your opening hours in Helsingborg?

OFFICE HOURS
September 1st to April 30th
Monday - Thursday
8:00 - 16:45
Friday
8:00 - 15:00
May 1st to August 31st
Monday - Thursday
8:00 - 16:15
Friday
8:00 - 15:00

PRODUCTION & WAREHOUSE HOURS
Monday - Thursday
07:00 – 12:00
12:30 – 16:00
Friday
07:00 – 12:00
12:30 – 14:30

 

 

What does HVAC stand for?

Heating, Ventilation, Air Conditioning.

What is the difference between sanitary water and heating water?

Sanitary water is tap water, while heating water is used in your heating system. It is important to ensure that these are never mixed but are kept in separate circuits.

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